Western Union Frequently Asked Questions
Q: Can I send money to someone out of state?
A: Yes at Your Exchange through our Western Union service you can send money anywhere in the world.
Q: How much does it cost to send money?
A: It varies depending on where you are send and how much you are sending. The typical fee for sending money is between $10 and $25.
Q: How fast does the money get to my receiver?
A: There are two options Money in Minutes which is instant or Next Day where it will be available at 7 a.m. the next day
Q: Is there a difference in price between next day and money in minutes?
A: Yes, typically it is $3-$6 cheaper to send it Next Day.
Q: What if someone sends me money?
A: At Your Exchange, if it was sent through Western Union we are able to receive money and cash the check for FREE!
Q: Do I need anything to receive money?
A: Yes, you will need proper ID to receive the money and cash the check.
Q: Can I pick up money without an ID?
A: Yes, as long as the sender put a test question and had the clerk check the “pay without ID” box then you are able to pick up the check, however for us to cash it we need and ID.
Q: Do I need to fill out a form every time?
A: No, as long as you are sending to someone you have already sent to and it is under $1000.00 we do not need you to fill out anything!
Q: Is there a limit on how much I can send?
A: No, however the more you send the more info we will need to complete the transfer.
Q: What do I do if I sent money but my receiver never picked it up?
A: You are able to get the money back as long as no one picked it up. You will just need to call Western Union and explain the situation to them and they will refund the money however they will not refund the fee.
Q: Is Western Union safe?
A: Yes and No, Once you send the money it is gone and out of your hands. NEVER SEND MONEY TO ANYONE YOU DON’T KNOW!
Many people ask you to send money for various reasons ( to secure an apartment, buy a car, buy anything, down payment for something). Most of these people are SCAMMERS.
Q: What is a Western Union Gold Card?
A: It is a nice little card that saves all of the info of your previous wire transfers along with the points you have earned, making redeeming points or sending money easier.
Q: What can I get with my Western Union Gold Card points?
A: A number of things from service fee reductions for sends to gift cards/gas cards to cameras and portable DVD players.
Q: How do I redeem my Western Union Gold Card points?
A: It is actually very easy just call Western Union at 1-877-984-0469 or visit their easy to use website westernunion.com/goldcard.
Q: Do I need anything to send money?
A: Nothing is needed to send to certain areas of the world but in some cases for certain areas and certain dollar amounts an ID is needed and is few cases more
information is needed but you will usually know anything else that we will need.
Q: How do I send money to someone far away?
A: Through Western Union at any of our locations.
Q: Can I receive Western Union money at Your Exchange?
A: Yes. Your Exchange is a payout location.
Q: How much does it cost to send money via Western Union?
A: The fee varies depending on where, and how much you send.
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